Chioma had been with her company in Lagos for five years. She worked hard, delivered her tasks, rarely missed deadlines, helped new staff settle in, and was the go-to person whenever challenges arose.
But here’s the truth, one thing nagged her quietly: no one ever had ever stopped to say thank you, Chioma.
Then one afternoon, her boss did something unexpected. Her boss booked a surprise appreciation call with HarmonyCalls.
When Chioma picked up, expecting a client inquiry, she instead heard:
“Hello Chioma, this call is to celebrate you. Your company wants you to know how much you are valued and appreciated today.”
Her voice cracked. She admitted it was the first time anyone had called her just to say she mattered. That single call didn’t just lift her spirits, it boosted the morale of the entire team.
Stories like Chioma’s prove one thing: employees don’t just want salaries; they want to feel valued. And Nigerian businesses that understand this enjoy better loyalty, productivity, and retention.
So how can your business start making staff feel valued today? Here are 3 simple, affordable ways.
1. Give Them a Surprise Appreciation Call
A call can do more than an email or office memo ever could. Whether it’s to celebrate an anniversary, recognize consistent effort, or just say thank you, a surprise call creates unforgettable moments that stick with employees.
2. Celebrate the Little Wins
Don’t wait for promotions or end-of-year parties. Recognize the “everyday victories” as a tough client handled well, a deadline met, or a new idea pitched. These small acknowledgements show staff that their daily efforts in the company/organization truly matters.
3. Send Personal Gestures of Care
A personalized note, a small token, or even remembering their birthdays with a heartfelt call can mean more than a bonus. Nigerian employees, like everywhere else, never really forget how you made them feel even if they are just staffs.
Why This Matters
In Nigeria’s fast-paced business climate, valued employees = productive employees.
That’s the edge your business needs to thrive.
At HarmonyCalls, we help companies infuse warmth and care into their workplace through personalized appreciation calls and unique staff recognition services.
Because when your team feels valued, they don’t just work harder, they stay.
Contact us today to book calls ahead.